Skip to main content
Case Study

Chipotle's responsive online ordering

A responsive redesign for Chipotle's online ordering. Focused on scaling group orders, simplifying checkout, and letting one host manage meals for the party.

Role
Senior Visual Designer
Duration
3 months
Tools
Photoshop, InDesign, InVision
Deliverables
Responsive Web, Mobile App
Ordering banner reading No Queue For You over a burrito, chips, salsa and guacamole on a wooden table
Challenge

Group orders that scale

Chipotle built its brand on personality and purpose: an irreverent voice and a commitment to real ingredients, what they simply call "Food." Its online ordering needed a simple but scalable multi-order structure.

Role

One host, the whole party's meals

I collaborated on web and mobile layouts within Chipotle's existing brand framework, focused on the responsive ordering bag: a group ordering platform that let one host manage an entire party's meals through a single checkout flow.

Checkout

Up to 60 guests, never overwhelming

The goal was a platform where one person could manage orders for up to 60 guests without it feeling overwhelming. That meant designing for clarity, hierarchy and control at every step.

Workflows

How a group order comes together

Evolution

A bag that scales with the group

An early single-column "Zebra Stripe" bag, alternating light and dark rows, worked at small scale but created sensory overload under a full group load. I proposed a bag that scaled with the group: one column under four orders, a two-column tile layout at four or more, each tile expanding for details and collapsing to reduce clutter. Tabs for In Bag, Pending and Declined told the host exactly where each guest stood.

Next up

WaydgerArt Direction
© Simorka DesignsAll Rights Reserved